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IT Management

Strategic Planning

We develop the IT strategy in full alignment with the business strategy so that it fully supports the business needs and its stakeholders. We review the business strategy, analyze  stakeholders requirements and services, assess information technology, perform SWOT analysis, and develop vision, mission, values, governing principles, BSC-based objectives, strategy map, and projects.

Policies and Procedures

We develop policies, procedures and forms covering: IT administration, IT asset management, IT training & support, IT security & disaster recovery, and IT software development.

Organizational Structure and Job Descriptions

We develop the IT organization structure in accordance to best practice. We take into consideration service oriented structures that support IT service management standards. We tailor the IT organization  structure based on the size and type of the  organization. We provide Job descriptions that include: responsibilities, qualifications, and roles.

Project Management

We manage IT projects in accordance to recognized standards such as PMI. We collaborate with all stakeholders to achieve the project goals and objectives within the project constraints (time, scope, resources, …etc).

Request for Proposals (RFPs)

We provide RFP services that cover the total cycle of RFP development (invitation letters, technical specifications, evaluation, acceptance/rejection letters, …etc).