We develop the IT strategy in full alignment with the business strategy so that it fully supports the business needs and its stakeholders. We review the business strategy, analyze stakeholders requirements and services, assess information technology, perform SWOT analysis, and develop vision, mission, values, governing principles, BSC-based objectives, strategy map, and projects.
Policies and Procedures
We develop policies, procedures and forms covering: IT administration, IT asset management, IT training & support, IT security & disaster recovery, and IT software development.
Organizational Structure and Job Descriptions
We develop the IT organization structure in accordance to best practice. We take into consideration service oriented structures that support IT service management standards. We tailor the IT organization structure based on the size and type of the organization. We provide Job descriptions that include: responsibilities, qualifications, and roles.
We manage IT projects in accordance to recognized standards such as PMI. We collaborate with all stakeholders to achieve the project goals and objectives within the project constraints (time, scope, resources, …etc).
Request for Proposals (RFPs)
We provide RFP services that cover the total cycle of RFP development (invitation letters, technical specifications, evaluation, acceptance/rejection letters, …etc).